Refund Policy

Last updated: July 24, 2026

Overview

HomeworkServices subscriptions are sold by Paddle.com Market Limited and its affiliates ("Paddle") as Merchant of Record. This policy explains when you can request a refund for a HomeworkServices subscription purchase and how to do it.

Refund period

You may request a refund for a change-of-mind subscription purchase within 30 days of the original payment date (within the 14–90 day window required for Paddle sellers). After that window, refunds are generally not available except where required by law or approved by Paddle under its policies.

How to request a refund

For purchases made through Paddle Checkout, request a refund via paddle.net (Paddle's customer support / order management), or start with our team and we will help route the request:

• Email enquiry@homeworkservices.app with your organization name, account email, and approximate purchase date; or
• Use the contact form; or
• Use the Paddle customer portal / invoice links from your organization billing page where available.

Paddle's own refund rules also apply: Paddle Refund Policy.

What we typically refund

• First-time subscription payments requested within 30 days for change of mind.
• Duplicate or clearly erroneous charges.
• Cases required by applicable consumer law.

We generally do not refund renewals after the paid period has been substantially used, or requests made after the 30-day window, unless Paddle or law requires otherwise. Free trials do not create a paid charge until you subscribe.

Cancellations

Cancelling stops future renewals. It does not automatically refund the current billing period. Manage cancellation from your organization Subscription billing page (Paddle portal) or via paddle.net.

Contact

Refund help: enquiry@homeworkservices.app · Contact · Terms of Service · Privacy Notice.